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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivy Strahm

January 8, 2025

5  out of  5
rating by Ivy Strahm
"Dianne was such a great help, she guided me through a very difficult situation and SAVED me! Great agency, thank you guys so much."
We responded:
"Ivy, thanks for giving my office a review. I am glad Dianne was able to help you out, she is always great at going the extra mile for our customers. Thanks again for the review, and for your business."
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Victoria E

December 30, 2024

5  out of  5
rating by Victoria E
"I was recently in an accident. Dianne Ellis with this location was a dream to work with. She took fantastic care of me, my accident needs, helped get my car to the collision location and processed and even met me Christmas day to finalize the paperwork. Above and beyond!!"
We responded:
"Thanks for taking the time to give my office a review!!! I appreciate the recognition you have given my staff for the extra effort they are always willing to do. I appreciate your thoughtfulness, and thanks again for the review!!!"
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Shawnna Combs

December 30, 2024

5  out of  5
rating by Shawnna Combs
"I have been with them for maybe about 6-7 years now. They are absolutely amazing and Dianne always seems to answer when I call and she is ABSOLUTELY my favorite person! I also love our little side conversations when we're waiting for information to process :) She has helped me with my car accident, when we bought our first home and all of the odd requests for our cars. I would recommend anyone here for their insurance. 10/10 !"
We responded:
"Shawnna, thanks for giving my office a 5* review!!! Dianne is a great asset to my team and I am glad she is able to help you out. Thanks for letting us take care of your family's insurance needs. I do appreciate your business :)."
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jason hensley

December 27, 2024

5  out of  5
rating by jason hensley
"Best around. Good rates excellent service"
We responded:
"Jason, thanks for the google review. I am glad we are able to take care of your insurance needs, and I appreciate your business, thanks again."
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Damian Berry

December 16, 2024

5  out of  5
rating by Damian Berry
"My rep here is Dianne and she is amazing. She takes care of just about everything, she goes out of her way to get me discounts, and she's very personable and doesn't mind explaining things that go over my head. Besides that, the insurance coverage is very good. I pay about $130 a month, but when I needed my windshield replaced after a hail storm, there was nothing out of pocket and my rate barely went up. Would highly recommend!"
We responded:
"Damian, thanks for giving my office and staff a 5* review. I appreciate your business, and I am glad Dianne was able to help you out, she is a great asset to my team. Thanks again for the review!!!"
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Benjamin West

November 5, 2024

1  out of  5
rating by Benjamin West
"Feel very uncomfortable, unwelcome, when my home fire occurred they claimed it could be rebuilt for 254000 , with doing removal, no builder would, unless I do half of the work, I have mudded, painted, insulated, put on the baseboard, hung the doors and installed the flooring myself. I feel they missed the amount to replace the house by a major amount. The county is taxing me at 410000, but State Farm claims it is only worth 254000? When someone whom had State Farm ran into me I had to remove the shelving out of my work van and put it back for free. It seems like I am helping keep State Farm costs down? With the home I had to do the work because, if I had builders doing it the cost would be around 451000 for many estimates. The estimate for the house was 351000 , but State Farm told me 254000 was all that they were covering. Enclosed are pictures of van not put back yet shelves go to back"
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Kaitlyn Cooper

October 30, 2024

5  out of  5
rating by Kaitlyn Cooper
"Available for questions and very helpful."
We responded:
"Kaitlyn, thanks for giving my office a 5* review!!! If you have any questions or ever need anything, we are always here to help!!!"
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Linda Waltz

October 29, 2024

5  out of  5
rating by Linda Waltz
"Awesome agency!!"
We responded:
"Linda, thanks for the 5* review!!!"
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Caryn Strode

October 10, 2024

5  out of  5
rating by Caryn Strode
"Everyone in Cory’s office is so nice and helpful! A+ service"
We responded:
"Caryn, thanks for the review!!!"
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Lora Owens

September 22, 2024

5  out of  5
rating by Lora Owens
"Cory and his staff, especially Dianne E. are very knowledgeable and want to assure you are protected as much as possible for your home and auto in the unfortunate event of any type of loss. They are customer focused. I am very thankful I turned to them for our insurance needs."
We responded:
"Lora, thanks for your 5* review!!!"
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Virgle Beeler

September 21, 2024

5  out of  5
rating by Virgle Beeler
"Cory and Dianne have handled every unique request I have had over the last 9 years. Corey and his Team are polite and get to the answers very quickly. I had home, cars, rv's, atvs, storage trailers, flatbed trailers, liability etc etc. I would highly recommend Cory and his Team to anyone."
We responded:
"Thanks for the review!!! I appreciate your business and thanks for being so easy to work with ever since I have been your agent."
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Opal Harris

September 20, 2024

5  out of  5
rating by Opal Harris
"I have been with State Farm for all my life. I find that working with Cory Shafer’s office makes my life so much easier. However, Dianne is my go to personal assistant. She may think I pester her but it is always a great experience. They are there for you ~ regardless of the nonsense questions I might have to ask."
We responded:
"Opal, thanks for the review!!! You know there are no nonsense questions… and you we appreciate your smiling face every time you come in. Thanks for your business :)"
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Brandon Williamson

August 25, 2024

5  out of  5
rating by Brandon Williamson
"Cory is great to work with. His team is responsive and they work hard to resolve issues and answer questions."
We responded:
"Brandon, thanks for the 5* review!! "
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Lynn cooley

August 23, 2024

5  out of  5
rating by Lynn cooley
"Awesome agency! Great team and agent! Easy to talk with and understand. I highly recommend calling Cory for all your insurance needs!"
We responded:
"Lynn thanks for the review!!!"
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Amanda Garvin

August 13, 2024

5  out of  5
rating by Amanda Garvin
"I love the how they always have my best interest in mind!!!"
We responded:
"Amanda thanks for being a great client and thanks for the review!!"
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Sonny Richardson

July 13, 2024

5  out of  5
rating by Sonny Richardson
"Absolutely outstanding. They take great care of me. Been with State Farm going on 55 years."
We responded:
"Sonny, thanks for the review and I appreciate your business. I appreciate your loyalty to the company and you are always a pleasure to deal with when you stop into the office. Thanks again for the 5* review!!!"
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elle hahn

July 12, 2024

5  out of  5
rating by elle hahn
"I'm not sure what took us so long to switch insurance carriers! Cory was able to save us a lot of money! He was prompt with every response to anything that we needed and very patient and informative. Very glad we switched! I highly recommend!"
We responded:
"Thanks for the 5* review!!! I am glad we were able to help you out and get you a better value on your insurance!!!"
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Peggy Carten

July 8, 2024

5  out of  5
rating by Peggy Carten
"Cory and his staff have been my go to for many years! I know whenever I need anything, including just my VIN.... they are just a call, text or email away!"
We responded:
"Peggy, thanks for the great review!!! I appreciate your business and thanks for being a loyal and appreciative client!!!"
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Monica Wines

June 18, 2024

5  out of  5
rating by Monica Wines
"Great job Cory, very professional with great advice on everything thanks!!"
We responded:
"Monica, thanks for the 5* review!!!"
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Michael Kolanowski

May 11, 2024

5  out of  5
rating by Michael Kolanowski
"Cory and his team are the best , always quick to get things done when we need them."
We responded:
"Mike thanks for the 5* review!!!"
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Nic Braner

April 17, 2024

5  out of  5
rating by Nic Braner
"I have had nothing but the best experience working the Cory S and Abbey W. I’ve had my home insured here for a few years and was able to transfer my auto recently. They have went above and beyond with the process and ensuring it was flawless. Make the switch, you won’t regret it."
We responded:
"Nic, thanks for the review!!!"
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Cathy Cole

April 15, 2024

5  out of  5
rating by Cathy Cole
"Cory Shafer has been my insurance agent for almost 9 years and have been with State Farm for 42 years. It has been a pleasure to work with Cory and his amazing staff. I have called Dianne on many occasions and she and the agency have gone above and beyond to assist me. I appreciate all the years of service and highly recommend Cory Shafer and his office."
We responded:
"Cathy, thanks for giving my agency such a glowing review!!! I appreciate your business, and I am glad we are always able to help you out. Dianne is a valuable member of my team and your praise of her efforts I know will be appreciated by her. Thanks again for the 5* review!!!"
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Kelsie Rich

April 5, 2024

5  out of  5
rating by Kelsie Rich
"We have worked with Cory Shafer for almost 10 years now, and have had nothing but positive experiences. When I was in a wreck, one of the sweet ladies at his office would personally call almost daily for a week to check on my kids and me. I would recommend them over and over."
We responded:
"Kelsie, thanks for the review. I have appreciated your business the last few years. I have an exceptional team and I am glad that they were able to take care of you. They do provide exceptional service, so I appreciate you acknowledging their efforts. Thanks again for leaving a review of my agency!!!!"
Profile photo of Julie Worland

Julie Worland

March 30, 2024

5  out of  5
rating by Julie Worland
"Cory Shafer has always helped us right away when we've had a situation requiring insurance help. He is professional, friendly and takes care of all the details that we don't even know to ask. We highly recommend Cory Shafer insurance with State Farm."
We responded:
"Julie, thanks for the great review!!! I am glad we are always able to help and I appreciate your business."
Profile photo of Brenda Shafer

Brenda Shafer

March 30, 2024

5  out of  5
rating by Brenda Shafer
"Friendly staff and efficient on policy deadlines!"
We responded:
"Brenda, thanks for the review!!!"